Automate your business,
Grow your sales
Conversational AI to manage clients, automate sales, and scale your business without an online store or apps—through Web, WhatsApp, Instagram, Messenger, and TikTok. Increase your revenue with no extra effort.
Trusted by +300 leading companies
WHAT’s TWINNY?
AI agents built to understand your business
Twinny creates AI agents that learn from your business, aligning with your brand, products, and services. They act like an expert team member—automating conversations, integrating with your tools, and qualifying leads to boost sales by up to 3x.
BENEFITS
4 Reasons to choose us
Discover how Twinny Conversational Intelligence can revolutionize the way you connect with customers and empower your sales team. Don’t just chat—turn every interaction into measurable results!
Close more deals, faster
Your AI agent detects opportunities, responds instantly, and guides every conversation toward the close. Sell without friction and serve your channel 24/7.
Smart segmentation and lead scoring
Twinny identifies, tags, and qualifies every contact in real time. Reach the right person at the right moment—without lifting a finger.
Save time and resources
Automate follow-ups, FAQs, and repetitive tasks. Free your team to focus on what truly matters.
Scale effortlessly
Easy to integrate, easy to use. From small teams to large operations, your AI agent grows with you.
WHY TWINNY?
Metrics you’ll fall in love with
Twinny turns every use case into measurable data: more conversions, less wasted time, and happier customers. These metrics don’t just convince—they captivate.
Improve sales funnel efficiency by generating 25% more qualified opportunities through automatic segmentation and smart retargeting.
Twinny reduces up to 40% of the time spent on manual tasks, freeing your team to focus on strategic actions. Less operational work, more visible results..
USE CASES
Success stories that make a difference
FITNESS
MOVEFIT - Centro Deportivo
— Paula Gutiérrez, Commercial Director at MoveFit
TALENT
KLEVO - Consultoría Servicios
— Marta Sánchez, Talent Manager at Klevo
LOGISTIC
TransLogistica Express - Smart Logistic
– Javier Gómez, Operations Director at TransLógica Express
E-COMMERCE
URBANWOOL - Ecommerce de moda sostenible
— Daniel Ortega, Founder of UrbanWool
RETAIL
TERNUA - Marca Outdoor
— Aitor Larrañaga,Ecommerce Manager at Ternua
Education
IBEC - Instituto de Capacitación Técnica
— Pablo Dávila, General Director at IBEC Uruguay
INTEGRATION
AI with a human touch
Customer connection is key—AI helps you deliver instant, personalized solutions, even for complex questions. Perfect for sales, marketing, customer service, or payment management.
One-click integration
We’ll set everything up—only focus on growing your business
Discover all our features
Multiple funnels and assistants
Customers move through multiple conversion funnels, each with its own unique stages. You can configure the AI with key attributes and interactions to analyze and categorize each phase effectively.
Autonomous training
By simply sharing your website, a PDF catalog, or a Word document, our AI builds a complete knowledge base—absorbing all the essential information about your business.
Empower your team
You'll have unlimited seats for human and AI agents and various user roles to provide support, access metrics, and assign them to one or more funnels.
Marketing Campaigns
Send mass campaigns to your database and manage individual responses for each one.
User Experience
Track your customers’ progress through the sales or support process, identify their pain points, and monitor the number of interactions handled by human and AI agents.
Integrations
Connect with HubSpot, Pipedrive, Notion, Slack, and more. We’re committed to building your integration within 14 business days—even with your custom internal API.
Got more questions? We're here to help
What is Twinny and how does it work?
Twinny is an AI-powered conversational intelligence platform that turns conversations into results. It automates segmentation, lead qualification, follow-ups, and much more—helping you improve sales, customer service, or internal processes.
Do I need technical knowledge to use Twinny?
No. Twinny is designed to be easy to use from day one. We handle the integration and setup so you can focus on what matters most: getting results.
What real benefits can I expect?
You can expect to double your conversion rates, save up to 40% of your operational time, and generate up to 25% more qualified opportunities thanks to smart segmentation and retargeting.
Is Twinny secure?
Yes. Twinny complies with the highest data protection and security standards. Every conversation and contact is handled with the utmost confidentiality.
Which channels does Twinny integrate with?
Twinny seamlessly connects with WhatsApp, Instagram, Messenger, email, and other messaging channels. It also integrates with tools like Shopify, HubSpot, or custom CRMs.
Is it only for sales?
Not at all. While many companies use it to boost sales, Twinny is also great for support, HR, training, or public service. It adapts to your business model.
Can I scale with Twinny as my team grows?
Absolutely. Twinny is built to grow with you. From small teams to multi-department organizations, it adjusts to your pace and structure.
What does Twinny's AI agent do?
Our AI agent analyzes conversations in real time, automatically tags contacts, qualifies leads, suggests responses, and helps close deals faster. It also detects emotions, patterns, and business opportunities.
What sets Twinny apart from other chat tools or CRMs?
Twinny is more than just an inbox or message center. It’s conversational intelligence in action: helping you understand your audience, act at the right moment, and automate without losing the human touch.
What kind of metrics does Twinny provide?
Conversion rates, time savings, performance by channel, customer behavior, lead quality, campaign engagement, lifetime value prediction (LTV), and more.
How long does it take to implement Twinny?
In most cases, you can have Twinny up and running in under 48 hours. We handle everything—integration, setup, and initial training.
Can I try Twinny before buying?
Yes. We offer personalized demos and trial versions so you can see how Twinny fits your business.
Is Twinny right for my industry?
Twinny fits many industries: sales, education, vocational training, e-commerce, customer service, healthcare, HR, real estate, public sector, and more.
Can I use Twinny with just WhatsApp?
Yes. We offer training sessions, help materials, live support, and resources to help your team get the most out of the platform.
Can I customize messages and flows?
Absolutely. Twinny lets you create automated messages, conversation flows, campaigns, and personalized responses based on audience, channel, or contact behavior.
Does Twinny provide support and training for teams?
Yes. We offer training sessions, help materials, live support, and resources to help your team get the most out of the platform.
How much does Twinny cost?
🔹 Starter – €29/month
Includes all core features:
automatic segmentation, smart tagging, flow automation, campaigns, and advanced analytics.
✔ 3 users included
✔ 1 phone number connected
➕ Extra phone number: €3/month
➕ Extra user: €7/month No AI conversational agent included.
🤖 Starter AI – from €69/month
Includes everything in the Starter plan, plus an AI agent to handle and reply to conversations automatically.
✔ Up to 250 conversations/month Perfect for scaling without growing your team.
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